§ Pricing

Simple.
Transparent.

Start with the plan that fits your team. Scale as Poly becomes the default interaction layer for everything you do.

Starter
€49/month

For individuals and small teams exploring Poly across one or two domains.

Poly AI chat
Domain agents2 agents
Languages3 languages
Memory30 days
Projects3 projects
API access
Voice (Poly Voice)
Vision (Poly Vision)
Custom agents
SLA guarantee
Most popular
Professional
€249/month

For operators who live in Poly daily across multiple domains with voice and vision.

Poly AI chat
Domain agentsAll 5 agents
Languages11 languages
Memory180 days
ProjectsUnlimited
API access100k calls/mo
Voice (Poly Voice)
Vision (Poly Vision)
Custom agents
SLA guarantee99.9% uptime
Enterprise
Custom

For Platform TL partners and organisations deploying Poly across their products.

Poly AI chat
Domain agentsAll agents + custom
LanguagesAll 11 + expansion
MemoryCustom retention
ProjectsUnlimited
API accessUnlimited
Voice (Poly Voice)
Vision (Poly Vision)
Custom agents
SLA guarantee99.95% global
§ Add-ons

Extend as you grow.

Poly Co-pilot embed

Usage-based

Embed Poly into any product. Pay per interaction. Starting at €0.002 per API call.

Poly SDK access

Free

REST API access is included with Professional and Enterprise plans. Starter requires an upgrade.

Additional languages

€19/mo each

Add extra language pairs beyond your plan's included languages, with full cultural adaptation.

Extended memory

€29/mo

Extend episodic memory retention beyond your plan's default. Semantic memory is always unlimited.

AIAHH handover

Included

AI-Human Handover is included across all plans. Human response time SLAs available on Enterprise.

Dedicated infrastructure

Enterprise

Dedicated compute and data isolation for regulated industries. Contact us for availability.

§ FAQ

Common questions.

Can I switch plans?
Yes — you can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades apply at the next billing cycle.
What counts as an API call?
Each request to a Poly endpoint (chat, voice, vision, translate, orchestrate) counts as one call. Streaming responses count as one call regardless of token count.
How does multi-agent orchestration work with pricing?
A single user message that triggers two agents in parallel counts as one orchestration call. The cost is based on the orchestration endpoint, not per-agent.
Is there a free trial?
New workspaces receive 500 free API calls to explore all capabilities. No credit card required to start.
What's included in the enterprise SLA?
99.95% global uptime, dedicated infrastructure option, customer-managed encryption keys, audit log export, and a named account manager.

Start for free.

500 free API calls, no credit card. Upgrade when you're ready.

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